shattered magneto

[badgerkid]

I just finished my boygofast kit build and road for 1000 yds before the magnet in the magneto case shattered into five pieces and snapped the shaft. Anyone run into this before? Contacted BGF and am waiting for a reply... Can it be fixed or should I be looking for an exchange?

 

[Mountainman]

that thing sounds like it's shot out

and being in five pieces I guess that's what it did do -- SHOT OUT OF THERE !!!

I am leaning 98% towards a new one...

hope that you are up soon so as to Ride That Thing -------------- MM

 

[Simonator]

I never heard of that happening. I wonder if there was a loose screw in there that came out and got jammed..

 

[fetor56]

Get an exchange.You'll probably have to pay freight but they should let u keep the clapped-out engine.....good for spares man.

 

[badgerkid]

No loose screw... just opened the cover and there were chunks of magnet sticking to the coil. Hope BGF comes through. I plan to build several more of these beasts for friends and family so extra parts would be bonus. At this point would just like to "ride that thing" as per mountainman.

 

[BlueCollarBikes]

I just finished my boygofast kit build and road for 1000 yds before the magnet in the magneto case shattered into five pieces and snapped the shaft. Anyone run into this before? Contacted BGF and am waiting for a reply... Can it be fixed or should I be looking for an exchange?

IT could be fixed But its a major job.

Definitely contact BGF .

cheers
Bob

 

[badgerkid]

BGF responded with too bad (in so many words), but you can be parts from my store! I explained that it was the magnet and not the coil, still politely at this point, and that parts wouldn't help. I even offered to pay the freight despite the fact I didn't do anything wrong. Hopefully he will understand that I am not trying to take advantage of him, but I would like to get what I paid for... (maybe I did). I've read good and bad about BGF, we'll see what happens.

 

[Mountainman]

BGF responded with too bad (in so many words), but you can be parts from my store!

a little lost here ------

"but you can be parts from my store"

does this mean -- they do carry the parts in their store ?

a magnet breaking such as this -- may I say -- not common in any way

something went wrong while either making or installing this magnet...

yes - keep us informed in regards to their customer service.

note also - these type of defects should be taken care of in a timely manner.

so as to ride that thing Mountainman

 

[fetor56]

@badgerkid
It's always good to send pics of your broken setup,& also POLITELY mention you've started a thread on MBc about your probs & members are following it with interest.
Hope your successful.

PS....give BGF the link to this thread.

 

[badgerkid]

Sorry mountainman, I should have been clearer in previous post and to BGF... I believe he thought I was referring to the coil (not the magnet in the center) and therefore he thought it was repairable...

Anyhow, I explained that it was not an easy part swap but a complete defective failure and got another reply from BGF. Says he'll give me a discount on another motor. I responded asking how much? Still waiting to hear a price quote. Must say he has been pretty responsive and decent with the emails.

Thanks for the idea fetor56, will try and post the pix of damage in the thread and then send him a link showing the interest. It may help if they (BGF) know MBers are watching the progress of the transaction and their customer service. Thanks, badgerkid.