afordablegocarts.com you pay but never get anything, ripoffs ,waiting 5 months now

Discussion in 'General Questions' started by damo99, Mar 28, 2014.

  1. damo99

    damo99 New Member

    i paid afordablegocarts.com 5 months ago . when i paid they sent me an email saying they would send a tracking # in a few days .
    i paid in early november last year haven't received that email yet .
    i have sent them over 20 emails and even rang them about 3 times a month since .
    they never answer the phone (you just get voice mail)and i have only received a few emails back from them(nothing in 2 months)
    on feb the 4th i asked for a refund (over $200)they sent me an email stating if you want a refund send them a confirmation email .
    that was the last time i have ever been able to get in touch with them , got no refund ,get no reply .
    looking on there facebook page and other sources it seems like they do this all to often .
    they take your money and give you nothing
    has anyone been in contact with them or are they just ignoring people they owe money too
     
    Last edited: Apr 1, 2014

  2. butterbean

    butterbean Well-Known Member

    Dispute the transaction with the cc company. I ordered from them and never had a problem.
     
  3. keatonx

    keatonx Member

    Sounds like my problem trying to buy some rx7 parts for my rotary engine bike lol. I've been waiting 3 and they don't answer emails and rarely answer the phone
     
  4. damo99

    damo99 New Member

    here are just some of the peoples coments that they have riped off
    "Wil Powell
    Requesting information on an order placed Aug 9 2012. Please respond within the next 24 hr to avoid any legal from being taken."

    "David Johnson
    MAYBE ANSWER THE PHONES OR RETURN MESSAGES OR EVEN SEND OUT THGE ORDERS THAT ARE PLACED"

    "Matthew Guay
    Ordered my stuff weeks ago, still have not gotten parts and get voicemail everytime i call."

    so its not just happening to me and there are lots more just like these comments
     
  5. darwin

    darwin Well-Known Member

    Sounds like customer service doesn't exist at that vendor, sorry for your trouble but posting it keeps others from the same situation. Thanks.
     
  6. butterbean

    butterbean Well-Known Member

    They are probably swamped. Riding season is here, I'm sure they are being inundated with orders. I called them in November and got them on the phone several times. Got my order Pronto. Weird it happens to some and not others.
     
  7. BigBlue

    BigBlue Active Member

    They use to have great customer service. My guess is that they are taking orders and payments, then having the parts made when they reach a set number of orders to keep the machining costs down. Having one-off or low number of items machined is very expensive. In addition, they may not want to get stuck with non-moving inventory, are experiencing cash flow problems and/or can't or don't want to borrow capital. ***They are using the customers credit card charges to capitalize their business.*** Our hobby is a low profit industry. Most business owners have to sell high volume at low profits.

    Chris
    AKA: BigBlue
     
  8. damo99

    damo99 New Member

    well looks like they have taken my money .
    as there web site is now down as of today it says THIS WEB SITE HAS BEEN DISABLED
    and all emails sent to there tech department over the last 2 days have been sent back
    saying undeliverable .
    but there sales department is still taking emails and orders
     
  9. damo99

    damo99 New Member

    after all said and done for trusting this seller i did get a refund but by the time i pay paypal fees and transfer of the dollar and waiting nearly 6 months .
    i am still short by just under $20 .
    i know its not much but its principle of it .
    for all the stuffing around ,cost of phone calls(that all went to message)
    the long wait for anything to happen i would think they would account for all the fees ect and pay back accordingly .
    i shoudn't be out of pocket for trying to buy parts off them that they don't have in stock
     
  10. butterbean

    butterbean Well-Known Member

    PayPal should never charge you to collect a refund, nor should there be any charges for receiving a refund. When someone sends you money and you want to give it back to them, you can click "give refund" or "send refund" something like that I forget what exactly. If you just send them a regular payment back, there might be fees for receiving that. Bottom line, if the situation was handled through proper channels, you should not be short at all.
     
  11. damo99

    damo99 New Member

    the refund button on paypal only stays there for 3 months ,
    after that they charge for the money to come back.
    i do agree i shouldn't be short as it wasn't my mistake .
    they took money for something they didn't have and still don't have 6 months latter.
    when i made payment the part was shown as in stock ,
    as soon as i paid (3 days latter)it was out of stock .
    i asked for the refund within the 3months so i would have got it all back .
    but they never sent it in time .
    every email i sent them after the 3 month time frame i asked for the extra 6% that paypal take .
    but they sent the money in australian funds not usa funds like i paid in
    at 80 cents in the dollar it cost me
     
  12. darwin

    darwin Well-Known Member

    Live and learn, at least you got most of it back. All of us go through hassles dealing with certain vendors online. Mostly my experiences have been good thankfully. Weird how some have been treated well then they crap on you. It only takes 1 bad experience to lose 10 customers and that isn't good. Your revenge is posting this thread so others can be informed, I for one wouldn't order from them fearing the same treatment. So you can scratch one notch for your satisfaction.
     
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