Lost out again!
Hi Hal, due to my rather haphazard message system at my computer desk, I cannot locate where I wrote your number.
However, I did find my telephone, and my computer, so here is what I did.
I called Whizzer, on your behalf, on monday, and spoke to Debbie, who was kind enough to tell me she will ship you a warrenty replacement for the failed unit, and the call-tag return sticker to pre-pay the old one's return, all at no charge!
I am sure it is not going to get any better than this. Sometimes, as in this case, they want the warrenty part back to get a closer look, and to get credit form their manufacturers.
This is the very first baffle mishap that I have ever seen, or even heard of, from 1999 to present! I have no idea why, nor reason to suspect, that after all these bikes that you would be the chosen one! Consider yourself lucky, or, at the very least, well-treated.
Thanks for your patience,
Mike