Here is ebays response to my complaint about himand what happen to me. Hope this is not against the rules here. I'm filing a complaint with every one they said to file to. I'm also working on getting in contact with Tucson's attorney generals office to file a complaint there too. He's a crimminal the way he rips people off and deserves to be investigated for all the people he has wronged. Will post more answers if I didn't violate a rule by posting this.
Dear Timothy,
Thank you for writing eBay in regard to item #220241497929 (66cc Dual
Clutch Automatic Motorized Bicycle Engine) that you have purchased from
seller revolutioncycles-dot-us. I understand that you have not yet
received this item and the seller has misrepresented its location.
I know it's taken us a while to get back to you and I'm sorry about the
wait.
Timothy, we've reviewed your report about revolutioncycles-dot-us and we
assure you that appropriate action will be taken based on the results.
Our actions may include listing cancellation, limits on account
privileges, account suspension, forfeit of eBay fees on cancelled
listings, and loss of PowerSeller status. Due to eBay's Privacy Policy,
we are unable to disclose member's account information as well as the
actions that maybe taken. This policy protects all eBay members and
ensures that your personal account history will always remain private.
Timothy, I have listed some actions you can take to resolve the issue (a
detail about each is included below):
A. Call the seller directly.
B. File an Item not Received or Significantly Not as Described dispute.
C. File a complaint with the Internet Crime Complaint Center (IC3).
D. Contact PayPal.
This may take some of your time, but these steps are helpful in solving
your transaction issue/s. Now, let me discuss each option for you.
A. Call the seller directly.
eBay encourages open and honest communication, and we believe that many
issues can be resolved with a quick conversation. If you have not talked
to your trading partner by phone, we suggest that you contact the seller
and try to see what can work for both of you.
Please follow the steps below to get the seller's contact information
through eBay:
1. Click the "Advanced Search" link at the top of most eBay pages.
2. Click the "Find Contact Information" link under the "Members" heading
on the left side of the page.
3. Enter the member's User ID and the Item number.
4. Click the "Search" button. You may be asked to sign in.
eBay will send you the seller's contact information to your email
address on file. At the same time, eBay will send the seller your
contact information.
B. File an Item not Received or Significantly Not as Described dispute.
If the seller isn't being helpful, I encourage you to open an Item Not
Received or Significantly Not as Described dispute. You can open a
dispute any time between 10 and 60 days after the listing ended.
Here's how to open a dispute:
1. Click "My eBay" at the top of most eBay pages. You may be asked to
sign in.
2. Select the "Dispute Console" link under "My Account."
3. Click "Report a problem with an item."
4. Enter the item number and follow the instructions to create your
report.
-- Important --
When you communicate with the seller, please be very specific about what
he or she can do to fix things. Sellers are usually more open to
resolving disputes when buyers make requests that are specific and
reasonable.
To learn more about the Item Not Received or Significantly Not as
Described process, go to:
http://pages.ebay.com/help/tp/inr-snad-process.html
C. File a complaint with the Internet Crime Complaint Center (IC3).
You may also consider filing a complaint with the Internet Crime
Complaint Center (IC3). The IC3 is a partnership between the Federal
Bureau of Investigation and the National White Collar Crime Center. They
will review complaints and refer information to the appropriate local,
state, or federal agency.
To file a complaint with the IC3, go to:
http://www.ic3.gov/
D. Contact PayPal.
PayPal will investigate any transaction where the PayPal service was
used to send payment. In many cases, PayPal may be able to reimburse you
if:
- You never received the item, or
- You received the item, but it is significantly different from the item
description.
To file a PayPal claim, go to:
http://www.paypal.com/cgi-bin/webscr?cmd=p/gen/protections-buyer-outside
To learn how you can avoid transaction problems in the future, visit:
http://pages.ebay.com/help/tp/isgw-buyer-protection-steps.html
To take an audio tutorial on buying with confidence, go to:
http://www.ebayuniversity.com/gotraining/Buying_With_Confidence_Audio_Tour
If you need further assistance, please don't hesitate to reply to this
email and let us know.
Sincerely,
Kaleb
eBay Customer Support
