shattered magneto

[badgerkid]

Conclusion, you get what you pay for... The final offer was 85 bucks for a new motor. I think I'll spend that cash with bluecollarbob or dax. At least they have a warranty.

Warning: boygofast apparently doesn't stand behind their products. Response and shipping were pretty good, but I'm out 145 dollars for a bike chain, grips and gas tank etc.

Still peddling for now.........

 

[NunyaBidness]

thanks for the warning about boygofast
I will NEVER purchase anything from them
when me bro CrazyGringo hears about this he will say the same thing I did
it's all about the service and when the service sucks like that, I make sure I spend my money elsewhere

 

[Mountainman]

Warning: boygofast apparently doesn't stand behind their products. Response and shipping were pretty good, but I'm out 145 dollars for a bike chain, grips and gas tank etc.

Still peddling for now.........

well - this is just one persons opinion in regards to BOYGOFAST

but - I will tell you what

I DO NOT THINK THAT I NEED TO HEAR ANY MORE !!!!!!

we want someone who stands behind their product
makes it so much better when we wish to

Ride That Thing Mountainman

 

[fetor56]

I'll log this in my memory & if someone is thinking about buying from BGF it'll resurface.

 

[Mountainman]

I'll log this in my memory & if someone is thinking about buying from BGF it'll resurface.

it's sad that here on this site there is not a way for in cases such as this

to have contact with said vendors

giving them a last chance -- TO MAKE THINGS RIGHT

it seems that MOST would go to ALMOST ANY MEASURE

to stay in GOOD STANDING with the common MB people

such as this case with BGF

if I worked there and caught ANY WIND OF THIS MATTER

it would be taken care of and put to rest VERY FAST !!!

wishing for all to be able to ride that thing ----- MM

 

[levsmith]

wow sorry to hear about that. I'll be sure and steer people away from them as well. you would think that if you gave them the link to this thread that alot of people see, they would want to make things right. good luck getting going again.

 

[ComfortableShoes]

I bought a kit from LIveFast on eBay, bottom of the barrel cheap kit. I emailed him said it was missing nuts and bolts for sprocket installation. He emailed back and said the kit I ordered didn't come with them??? Then emailed me back and offered me an UPGRADED sprocket and all the mounting hardware for shipping. That's customer service and that's why I'll be back to him for parts etc... I bought his lowest cost product and he still came through with EXCELLENT customer service.

Of course I have a build thread going AND I'm documenting my entire build on my website, but the reality of it is the good customer service has bought him a customer for a long time. It would have been too easy for him to ignore me and tell me too bad. Instead he did the right thing.

 

[Mountainman]

I bought a kit from LIveFast on eBay, bottom of the barrel cheap kit. I emailed him said it was missing nuts and bolts for sprocket installation. He emailed back and said the kit I ordered didn't come with them??? Then emailed me back and offered me an UPGRADED sprocket and all the mounting hardware for shipping. That's customer service and that's why I'll be back to him for parts etc...

I am just -- not sure why -- many here on site -- do not understand

TRUE CUSTOMER SERVICE

as one who has owned many, many businesses over the years
and taken a couple of business related college courses

I am just totally amazed that treatment from any said company
such as stated above by ComfortableShoes -- would be considered
GOOD CUSTOMER SERVICE

I think that good customer service would have been to tell you
when ORIGINAL ORDER WAS PLACED
that you could up-grade and receive the parts you TRULY NEED
with your order when it comes in...
Instead of you waiting -- then receiving -- order that was
let's call it for what it truly was -- NOT COMPLEAT...

makes it hard when we wish to -- Ride That Thing Mountainman

 

[fetor56]

I bought a kit from LIveFast on eBay, bottom of the barrel cheap kit. I emailed him said it was missing nuts and bolts for sprocket installation. He emailed back and said the kit I ordered didn't come with them??? Then emailed me back and offered me an UPGRADED sprocket and all the mounting hardware for shipping. That's customer service and that's why I'll be back to him for parts etc... I bought his lowest cost product and he still came through with EXCELLENT customer service.

Of course I have a build thread going AND I'm documenting my entire build on my website, but the reality of it is the good customer service has bought him a customer for a long time. It would have been too easy for him to ignore me and tell me too bad. Instead he did the right thing.

Actually i thought it was a bit slack of LiveFast to sell u a kit that couldn't be completed in it's present form.....like u said though "bottom of the barrel cheap kit"
Let's hope all the rest of the parts are there & their not substandard & everything works fine.
Good luck.