Do *not* buy from boygofast

[MoonHog]

I just received a 50 cc engine kit from boygofast.

The carburetor they sent is some piece of sh*t, with some little tin air filter that rattles (like I need more rattling on the bike), instead of the black plastic air box they showed online. The casting for the engine was horrible, and some of the air vents were bent. The sprocket they sent wasn't the one pictured either. It was completely flat, black, and all scratched up on top of, and under the paint. The hardware was all thrown into a bag and incomplete, missing nuts for the sprocket.

I've bought 5 kits now from various vendors and have been happy with all of them. This is the first, and last I will buy from boygofast.

I sent them an e-mail:

"Hello, I received the engine kit in the mail a day or two ago, and finally got around to opening it. I have to say I am very dissapointed. I have bought several of these kits now, and this one is terrible. The rear sprocket you sent is not the standard sprocket I have received with *every* other kit, and is not the one pictured online. It is completely flat, and scratched up (under the paint). This will cause the chain to be out further than it should be and misaligned. The carburetor you sent is *not* the one I have received with every other kit, and is not the one pictured online. It is a piece of junk, with a cheap tin filter attached to it, instead of the black plastic cover. All of the small parts were thrown into a bag, and I'm missing the lock nuts for the rear sprocket that comes with *every* other kit. The casting on the engine is horrible, and some of the heat vents are bent. I'm not sure if you took all of the junk parts out of all of your other kits and sent it to me, but I sincerely hope this was an unusual occurance, and that you will make this right. I'm assuming that you get these, and just ship them out without looking in the box. I'm an active member on motoredbikes.com, and I really don't want to give a bad review if this was an accident.

Please let me know how I need to proceed.

Thanks.


This was their response:

"thank u email us.
some parts may not pefect. if u think u don't like the flat sprocket. please return to get the replacment.

reply if u has any question. thanks


by the way, we are not care people talk to us in (motored)bikes.com

we can not satisfy every one

thanks"


WTF!!!

Needless to say, I filed a dispute with Paypal, and they *will* be giving me my money back, and be getting this kit shipped back to them, where they can gently hammer it where the sun don't shine, and since they don't care about bad reviews...here is one. I'll post pictures soon so everyone can see their handiwork.

 

[MoonHog]

As promised here are the pictures of what boygofast sent me.

http://s373.photobucket.com/albums/oo175/jtyler/boygocrap/

Would you keep it?

as compared with powerkingshop

http://s373.photobucket.com/albums/oo175/jtyler/boygocrap/PowerKingShop/

The whole kit was well put together with powerkingshop.

 

[arceeguy]

I've gotten many kits with bent cooling fins, and bent studs. I have just accepted it as "the norm" with them, as I can't really trace where the damage happens. I replace the foam in the chrome air cleaner with one for a weed trimmer. (Home Depot) This will stop the cover from rattling. The original foam is thin and probably does a poor job of filtering anyway. The advantage of the BGF kits is the roller bearing chain tensioner. All the kits I got from PKS had a non-bearing tensioner - but the engines were painted silver and they had the familiar black plastic filter cover.

I'm not sure if you took all of the junk parts out of all of your other kits and sent it to me......I'm an active member on motoredbikes.com, and I really don't want to give a bad review if this was an accident.

Just a suggestion - If you want to get a positive reaction from a vendor, it is probably best not to call their parts "junk" and then threaten to give a "bad review" on a some rinky dink web forum. This is a sure way NOT to get what you want!

 

[Mountainman]

and ride that thing

Just a suggestion - If you want to get a positive reaction from a vendor, it is probably best not to call their parts "junk" and then threaten to give a "bad review" on a some rinky dink web forum. This is a sure way NOT to get what you want!

question -- where's gofastboy located anyway
there english is worse than mine

anyway -- taken into account the Just a suggestion from arceeguy
you may have a point -- but -- not to sure
gofastboy's reply seemed to make their point well known
they don't give a dang dong

and as far as this Mountainman feels about it -- they can take the dang dong

and ride that thing

 

[Flapdoodle]

question -- where's gofastboy located anyway
there english is worse than mine

He is in Monte, California, or at least that is where mine was shipped from.

Mine came with a hole in the gas tank where the outlet tube is brazed to the tank. Only took a few minutes to clean and solder it, but I mentioned it to BGF and he replied something in Chinglish about the red washer under the fuel pet cock (which leaks). I have an inline needle valve to counter that.

 

[MoonHog]

I don't play around when I get sent things like this. I'm not going to blow sunshine up their arses. I told them what was wrong, explained the penalty for an unsatisfactory resolution, and gave them an out by stating that it was possible that they didn't know they sent me some total shiznit.

Their response let me know that they were indeed aware that they sent me a piece of shiznit, and they don't give a shiznit who knows about it.

Well when they get their shiznit sent back to them, and they have to refund my money, and people looking for reviews about motorized bike engines see not to buy from them, and see the review I left on e-bay...was it really in their best interest to take the stance of 'The customer is always wrong'? I'm tired of paying my money for sub-standard shiznit, and having to come up with solutions to fix it myself while I bend over and take it with a smile. I want what was in the picture of what I purchased at least. I want my nice big fat juicy big mac...just like the picture shows. I know I'll never get that Big Mac, but I'm going to get my money back for this turd.

 

[Mountainman]

I like all parts to be in working order when I --- ride

he replied something in Chinglish

well -- this guy sounds like a real -- winger dinger

I sent him three e-mails today
why
because Mountainman does not like to hear about
so - called business ones such as this

you can ask my wife or my MB --
I like all the parts to be in working order when I

ride that thing

 

[Skyliner70cc]

I bought another BGF kit. FOr what I paid for it, I can live with one bent cooling fin. I got an entire kit for a little over 100 dollars and used a 10% ebay discount.

 

[MoonHog]

Some people on this thread don't seem to get it. I paid the same price for *all* of my kits. $139.00 +Free Shipping.

The ones from Zippy Bikes, YescomUSA, and especially PowerKing (my new favorite) are heads and shoulders above the kit from BGF. I had a problem with the fuel switch on one of my YecomUSA kits, and they immediately sent me out another one, and apologized for the inconvenience in broken english. If you've never bought another kit, then you really don't have anything to compare to. I however do, and I'm telling you they are charging you the same amount as the other vendors, for 1/2 the quality, horrible customer service, and they aren't even selling you what is pictured.

I don't care about your english, I care about whether or not you are going to give me a square deal. The reason these companies keep getting away with poor service, and sub-standard parts is because people *don't* complain, and spread the word. Why would I want someone on this forum to buy from BGF, when they screwed me over, and have horrible customer service? They aren't the only players in the game.

BTW: The chain tensioner could be made of gold. I replace it with a rubberized one from Tractor Supply anyways. I'm not impressed with the tensioner on *any* of these kits ...but at least it's across the board.

 

[levsmith]

wow good post. i have seen the kits from them on ebay and thought that i might get my next kit there, but after what you have said there is NO WAY that i am ordering from them. EVER. If you dont care about your customers, you shouldn't be selling products. period. did you post a negative review in the vendor reviews section? if not, you should. get the word out and maybe one day they wont have enough customers to stay in business. i dont like running people out of business but i think they deserve it. good luck with getting the money back.

 

[arceeguy]

I don't play around when I get sent things like this. I'm not going to blow sunshine up their arses. I told them what was wrong, explained the penalty for an unsatisfactory resolution, and gave them an out by stating that it was possible that they didn't know they sent me some total shiznit..........was it really in their best interest to take the stance of 'The customer is always wrong'?......

Nobody told you to "blow sunshine their their arses", I was merely stating that you will more likely have a positive resolution if you didn't call the product junk, or threaten them. (your "penalty") You accuse them of a "customer is always wrong" attitude, yet you assume "the seller is always wrong". If you had sent a respectful email, and not gotten results, then maybe you would be justified. Like I said, I've gotten engines with bent fins and studs from many sources. It is agreed by most everyone here that the majority of the hardware should not be used. I don't see what the big surprise was for a $100 engine. BTW, I like the chrome air cleaner better than the plastic one after the foam has been replaced with something more substantial. Each vendors product has its merits. PKS engines have things that are better than BGF and vice versa.

BTW - I never got a "Big Mac" sandwich that ever looked or tasted as good as the one pictured on the menu. Those frozen dinners sure look better on the box too.