bamabikeguy
Active Member
Over in the Staton-Inc Reviews, where the rule is:
My ONE "review" was in the form of a question, that's why I'm posting this in Rack Mount (i didn't vote in the poll, you can imagine what my vote would be):
to which duivendyk replied:
So, now in addition to unanswered e-mails about shipping info, I waited until business hours (9:30 a.m.) to call, and left a message on a machine.
Result? Zip, nada, nothing. Is anybody home?????
Does anybody have inside info? At least during the Great GEBE Backorder of 2008, I knew some of the circumstances, could give my customers a time frame. And since I've gotten 3 Robin Subarus (35cc) in a row from up in Michigan, I don't know of any engine shortage.
This is a "hobby" business for most folks here, and when somebody documents an install, with pictures, tips and tricks, it is to help others, which I was going to do in the new TRIKE section.
I've bought from Staton before, know there are no instructions with kits, just two photographs. "Your kit should look like THIS when finished".
From my Oct. 2007 thread:
http://www.motoredbikes.com/showpost.php?p=81164&postcount=20
Transactions for hobbyists are "cash on the barrelhead", the customer pays me a substantial down payment, I forward the money to the supplier, then "trust" the unit will ship in a reasonable time frame. And in that Staton Review section, I read "4 DAYS", assumed that to be true.
Unanswered requests for shipping info is stretching the concept of trust, with me anyway. I waited for 2 weeks to pass before trying to contact Staton for updates, but this SILENCE is starting to really **** me off.
Irritated, by the lack of customer service, NO RESPONSE TO MY SIMPLE REQUEST FOR SHIPPING INFO, would be the best description of my mood.
2. Discussion is not allowed. You are prohibited from discussing other people's posts here.
3. Do not post questions. Since there is no discussion, posting of questions is not allowed.
4. You are only allowed one post per thread. Your post will be limited to your objective review of the vendor. If there is vendor missing from the list, please send me a PM and I will start a new thread for them.
My ONE "review" was in the form of a question, that's why I'm posting this in Rack Mount (i didn't vote in the poll, you can imagine what my vote would be):
I dunno about that shipping, I have a trike dismantled in my shop, sent the check 1/15/09, confirmed it was cashed, and can't get any kind of response to when the h*** it's going to ship.
e mailed him last Thursday and this Monday, no response.
Maybe some of you guys have more pull, but I wanted this trike done and on the road in January. Now its just sitting there in my way.
Anybody know wassup????
to which duivendyk replied:
e-mail does not work well with David Staton,you have to call,that tends to get results,at least in my case.
So, now in addition to unanswered e-mails about shipping info, I waited until business hours (9:30 a.m.) to call, and left a message on a machine.
Result? Zip, nada, nothing. Is anybody home?????
Does anybody have inside info? At least during the Great GEBE Backorder of 2008, I knew some of the circumstances, could give my customers a time frame. And since I've gotten 3 Robin Subarus (35cc) in a row from up in Michigan, I don't know of any engine shortage.
This is a "hobby" business for most folks here, and when somebody documents an install, with pictures, tips and tricks, it is to help others, which I was going to do in the new TRIKE section.
I've bought from Staton before, know there are no instructions with kits, just two photographs. "Your kit should look like THIS when finished".
From my Oct. 2007 thread:
http://www.motoredbikes.com/showpost.php?p=81164&postcount=20
Putting a Staton 35cc 4 cycle engine on a Worksman PAV3 is pretty straight-forward.
When I unpacked the box, there was no instruction sheet, rather there were two crisp black and white photos, side and rearview, of what the kit looks like when complete.
Now that the kits are up and running, I can fully understand why instructions are unnecessary, and trying to think of "how to present this install" in a thread, I realize how hard it would be to "step by step" walk a person through the process.
So, all I can do is present some hints and tips, and maybe some folks will ask a key question that I skip over in this overview.
Transactions for hobbyists are "cash on the barrelhead", the customer pays me a substantial down payment, I forward the money to the supplier, then "trust" the unit will ship in a reasonable time frame. And in that Staton Review section, I read "4 DAYS", assumed that to be true.
Unanswered requests for shipping info is stretching the concept of trust, with me anyway. I waited for 2 weeks to pass before trying to contact Staton for updates, but this SILENCE is starting to really **** me off.
Irritated, by the lack of customer service, NO RESPONSE TO MY SIMPLE REQUEST FOR SHIPPING INFO, would be the best description of my mood.