Barbara J. Fiala, Commissioner
Department of Motor Vehicles
6 Empire State Plaza
Albany, NY 12228
Provide the following information to get a faster answer to your complaint:
The date, the time, and the location where the problem occurred.
The name of the representative and the phone number that you called if you contacted the DMV by phone.
The number assigned to the road test examiner if your complaint is about a road test. The examiner number is listed on your road test evaluation form.
Your name and your date of birth, the nine-digit Client ID Number from your driver license, learner permit, or non-driver photo ID card, or the plate number or Vehicle Identification Number of your vehicle.
A phone number where the DMV can call you during the day.
A short explanation of the problem.
Thank you. Your comments can help the DMV to make improvements in customer services.
Here is the Commissioner's name and address, I read that she is reasonable to some extent. Take ten minutes and a stamp, let her know we are out there. The demand for and interest in a "motor assisted bicycles" registration (as NYS DMV defines them) could be safe, easy and profitable to NYS.