Spent over 700 with 40$ worth of missing parts. I took pictures of packages as asked. But never recieved my parts and customer service made me regret ever doing business with this company. Its a combination of warehouse workers not caring about their job. And upper management doesn't care about the incompetence within their business and the inability to resolve a legitimate issue.
Bikeberry will short your parts and then if you don't like it, you have to pay for your own shipping to send back. Also pay for restocking or damage. Problem is it always gets damaged on the way in the original ship. This company will prey on the fact that you are invested at a certain point. And to return will cost more than what they shorted in the order. In other words it will cost you less to accept. For this reason I will never again use bike berry. And this really sadens me cause I actually like their products
Bikeberry will short your parts and then if you don't like it, you have to pay for your own shipping to send back. Also pay for restocking or damage. Problem is it always gets damaged on the way in the original ship. This company will prey on the fact that you are invested at a certain point. And to return will cost more than what they shorted in the order. In other words it will cost you less to accept. For this reason I will never again use bike berry. And this really sadens me cause I actually like their products
