Official GasBike.Net Reviews

Please rate your experience with GasBike.Net: (You MUST post a review if you vote)


  • Total voters
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KEITH CHYNOWETH

Guest
THEY HAVE ZERO CUSTOMER SERVICE. I HAVE CALLED, EMAILED AND WRITTEN A LETTER NOTHING ABSOLUTELY NOTHING I WOULD GIVE THEM A NEGATIVE 1,234,567,789
 


JerboaJohn

Well-Known Member
Joined
Jul 29, 2018
Messages
1,233
oh i know, , best you could hope for is copy paste generic reply and they hope you give up
 

hmgway

New Member
Joined
May 23, 2019
Messages
1
STAY AWAY FROM THIS VENDOR!

Their prices are good but the customer service is simply awful. I purchased a springer fork and they shipped it without the part that connects the springer rods to the top of the fork. No biggie, I asked them to sent that part ASAP as I was waiting to mock up my bike and now would have to wait due to their error. I got a response on Memorial day that they would look into it "tomorrow" as it was a holiday...cool with me. The next day nothing so after 2 days I emailed again looking for a status and their reply was "They are still reviewing the case". huh? what case? I again asked them to ship ASAP as there's nothing to review and they messed up. I haven't even asked for a discount or anything I just want my part so I asked for info so I can contact a supervisor. The reply back was "Missing claims take about 3-5 business days to be completed" and no contact info for a supervisor.

I tried calling their BS phone line...it hangs up on you at 10 min 15 sec...every time. No one EVER answers the line. Oh, and if you try to press 2 to have them call you back while keeping your place in line...don't bother, they won't call you back.

If you want to risk working with a vendor like this then you deserve what you'll get.
 
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