USA GasBike.Net Reviews

[Anton]

GasBike offers Bicycle Motor Engine Kits *That Will* Pimp Your Ride. Travel easier, faster and cheaper with a gas-powered bike. GasBike is a motorized bicycle California dealer.

Website: https://www.gasbike.net/
Products: Engine kits & parts, racing parts.
Location: 15825 Stagg Street, Van Nuys, California, USA, 91406

 

[KEITH CHYNOWETH]

THEY HAVE ZERO CUSTOMER SERVICE. I HAVE CALLED, EMAILED AND WRITTEN A LETTER NOTHING ABSOLUTELY NOTHING I WOULD GIVE THEM A NEGATIVE 1,234,567,789

 

[JerboaJohn]

oh i know, , best you could hope for is copy paste generic reply and they hope you give up

 

[hmgway]

STAY AWAY FROM THIS VENDOR!

Their prices are good but the customer service is simply awful. I purchased a springer fork and they shipped it without the part that connects the springer rods to the top of the fork. No biggie, I asked them to sent that part ASAP as I was waiting to mock up my bike and now would have to wait due to their error. I got a response on Memorial day that they would look into it "tomorrow" as it was a holiday...cool with me. The next day nothing so after 2 days I emailed again looking for a status and their reply was "They are still reviewing the case". huh? what case? I again asked them to ship ASAP as there's nothing to review and they messed up. I haven't even asked for a discount or anything I just want my part so I asked for info so I can contact a supervisor. The reply back was "Missing claims take about 3-5 business days to be completed" and no contact info for a supervisor.

I tried calling their BS phone line...it hangs up on you at 10 min 15 sec...every time. No one EVER answers the line. Oh, and if you try to press 2 to have them call you back while keeping your place in line...don't bother, they won't call you back.

If you want to risk working with a vendor like this then you deserve what you'll get.

 

[Celeste Honea]

Not sure why such awful reviews I ordered a 700 dollar bike with a motor and they came separate but on the same day and on time I paid for 2 day shipping so if you do not do so yeah it may take a couple of weeks the customer service is not A1 but I got my items it’s a 4 Star ️️️️ Place at best but not awful at all

 

[Lukesky36]

You got lucky most of the time they cant keep up with orders and forget half the time

 

[Whizz_the_motor_kid]

The first engine i got didnt work start sent me parts i didnt need and no instructions and when i asked got no response....poor site

 

[ziegler]

Gas Bike has the worst customer service in the world. You always have to leave a number for a call back and if you're lucky you may get a call back the next day same goes for emails. Very rude and don't care if you buy from them or not. I'll never deal with these people again, I give them a -5 star.

 

[Lou Pardi]

DO NOT ORDER FROM GASBIKE.NET. I ordered a motor kit and the gas tank leaked. I requested a replacement 3 months ago and all l get is BS from Steve, their customer service guy. Rip off. Order from Wish, BikeBerry, Walmart, anyplace but Gasbike.

 

[motorannie]

Do NOT order from GASBIKE!!! They sent wrong transmission for my 4 stroke engine and I only get dragging of feet after photos and emails sent showing the mistake. They seldom even answer their phone.......Order from anyone else.....

 

[CrazyDan]

If you ever want to do business with gasbike, go through their ebay storefront. Nothing makes them try to make things right faster than requesting a refund directly from ebay. Their storefront is https://www.ebay.com/str/nationwideaccessories.