oh I know, , and trying to return a garbage part is a fight. I'm glad I used PayPal on a motor mount from eBay with them. they wouldn't reply for a week when I complained, then told me it was non returnable even i sent pics so i had to open a case with PP and only then I got 50% refund. 3weeks of hassles when I could've dealt with Bicycle Motor Works who always did me solid.
I think there is a reason they're trying to push these bikes cheap. UMoto sells HT kits with bike for $349 and they're already in the US