YEA I JUST HAD THE SAME PROBLEM WITH PROBABLY THE SAME DUDE HES A REAL SMART AZZ AND BAD CUSTOMER SERVICE
It IS the same appendage sucker. He'll reply immediately, 24/7 because he's desperate for business and it's a one man show dat he tries 2 fool ppl into thinking dat it's a big outfit ,thru the use of the term "industries" in its name ,when in reality he's just a RESELLER . SAVE YOURSELF MONEY AND GRIEF AND BUY DIRECTLY FROM ALIBABA