Great service

Discussion in 'Spare Parts, Tools & Product Developement' started by apratt, Jan 30, 2007.

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  1. apratt

    apratt Guest

    Wow, I received great service from McMaster-Carr. I ordered some vibration damping u-bolts from them but when I got them one of the u-bolts was defective. So sent them an e-mail, in less than an hour they responded saying that they will send another one at no charge and told me to throw the defective u-bolt away. I thought that was very fast response.

  2. etheric

    etheric Guest

    Good to hear.
    I think you're refering to These guys?
  3. apratt

    apratt Guest

    Yes! Oops I should have put a link to them guys. Thanks.