First I must say that FedEx did a great job delivering my engine kit.
I easily Tracked my Shipment, and it was delivered with no delay.
The box it was sent in had not one single scratch, scuff, dust, or filth
on it. However the similar to plastic bags the engine was sent in (inside the box)
are somewhat ragged and damaged... I still have the bags, box etc.
so the damages sustained to the parts were NOT from shipping.
The scratches are more than scratches.. in some places they are gouges.
I don't see it likely that an undamaged box would have damaged goods inside.
I'm not saying it doesn't happen. I'm saying that it would have been a pretty severe accident not to have damaged the box.
Wow... You had to say supposed. Really?
Ok. You might be right. It might be oil, grease, gas, mayo, hairspray...or maybe even
toothpaste (pretty sure its oil), Fact of the matter is it should have never been sent in this condition. I'm sure it would have taken all of 3 minutes to remove, and slap a new decal on it... right? Am i wrong?
By the way, Would it be possible that i could be sent a new decal to cover the eyesore on mine? That would be just swell.
You are however right about the air filter and housing. I studied the Silver 66 kit for so long(which is what I originally ordered, but was on back order), I was expecting one that looked different.
Now, in regards to your comment about my comment...
Best quality available? Seriously?
My young niece has one of those motorcycle power wheels.. I'm not sure if that is the brand, but the throttle is very similar. Except for the ergonomic shape of the handle.
Maybe if hers stops working i will put mine on her bike so she can be a little more comfortable! I will have to use it though until I replace it. I Think i will use a real throttle off of a minibike or motorcycle... I'm sure that would be a better quality.
So now the new problem. As I am attaching the throttle to the carburetor...
it falls apart. Inside of the carburetor!! Just imagine the fun I had turning my bike upside down, and watching many pieces fall to the floor. Before I get blamed for improper Installation, just let me say that i was more than gentle. I was very careful not to have tension on the cable while I was installing. It simply fell apart. It appears there is supposed to be a cable end that fits in the throttle assembly that would pull the component in the cylinder right? Well, its not there and it allowed the cable to come out leaving a mess in my carburetor.
What am I to do now? Am I supposed to purchase a new throttle? That wouldn't seem fair. Would Bikeberry send me one for free? now that seems fair.
I'm not asking for a lot. Just for this situation to be handled right.
This would be an excellent opportunity for your company to show how although the kits and company aren't perfect... you will make it right, keep customers and make new ones.
All I want to do is ride my bike. Are you going to help make this possible?