Poor service with Bicycle-Engines.com

Discussion in 'Off Topic' started by tom1850, Dec 4, 2012.

  1. tom1850

    tom1850 Member

    On November 29th, 2012 I purchased, in good faith, a gas tank for my motorbike from Bicycle-Engines.com that was advertised on ebay. The listing said that included in the purchase was:
    - Black
    - Brand New
    - 1/2 Gallon (2.5 Liters)
    - Includes Chrome Gas Cap
    - Includes Fuel Valve (petcock)
    - Treated Interior To Inhibit Rust
    - 11.5" L x 7" H x 6.75" W (with studs)
    - 11.5" L x 5" H x 6.75" W (without studs)

    In the ad they said:
    We accept the following payments:
    -Credit Cards: We accept Visa, MC, AMEX, and Discover. To pay directly with a credit card please call 1-800-514-8435.

    So I called them and ordered the tank.

    What I got was a tank with dents and scratches with no fuel valve. I called them to try to work it out and to let them know there was no fuel valve. Although it was supposed to be a new tank, I did not even complain about the dents and scratches and they told me that they could not help me unless I wanted to buy the valve separately, along with additional shipping fee.

    Here is the listing for the ad.

    I will not do business with them again and filed a complaint with the California Attorney Generals Office. They always do a good job of following up.

    This was my experience. That's it.