RATE YOUR VENDOR (time has come)

Discussion in 'Dealer Reviews' started by Mountainman, Aug 29, 2008.

  1. Mountainman

    Mountainman Active Member

    Well - this may hurt a few - but - think it's time for a TRUE RATING OF YOUR VENDOR OR VENDORS USED...

    This should be of much help for those - who are just not sure where to buy


    Happy Rating from - Mountainman

  2. Mountainman

    Mountainman Active Member

    product ---------- B+
    phone service ---- D+
    e-mail service ---- D-
    shipping time ----- B

    Spooky Tooth
    product ---------- C
    phone service ---- D
    shipping time ----- B

    Disclaimer --
    this is just from my experiences with the above to date
    hopefully not only the above
    but - also other MB vendors -- EVEN THOUGH VERY BUSY
    will improve their services in the near future....

    Ride That Thing - Mountainman
    Last edited: Aug 29, 2008
  3. astring

    astring Member

    Golden Eagle Bike Engine
    Service A
    Product A
    shipping A- (they do not combine items on shipping price but they put them in the same package)
    overall support after the sale (help with install and problems that crop up) A+++

    You are definitely NOT on you own with the Golden Eagle system. The thing is to be sure to measure your bike according to instructions to see if it will fit and get the 12 g wheel with the ring attached (and the long axle).
  4. MotorBicycleRacing

    MotorBicycleRacing Well-Known Member

    Huh?? :confused:
    Did you miss the Vendor Review Forum?

  5. Mountainman

    Mountainman Active Member

    Yes Forbisher -- there is a very good Vendor Review Forum
    I admit - this thread possibly should not have been added
    but - I have noticed
    for the short time posted -- A LOT OF VIEWS..

    So I am thinking - it can't hurt
    and it's a good thing - to get all the information we can
    regarding VENDORS...

    I have heard of some REAL CUSTOMER ABUSE BY MB VENDORS
    I am not sure if most of these stories are true - hope not !!!

    Just wanting to learn and share more ---

    Ride That Thing - Mountainman
  6. LPisGood

    LPisGood New Member

    Golden Eagle

    Golden Eagle

    Product - N/A
    Shipping - C
    Customer Service - F
    Overall - D

    I was never able to actually use the product. There were also some shipping problems and horrible customer service. Feel free to view the following thread for more details on my GeBe experience:

  7. BeachBum

    BeachBum New Member

    Yeah, I was looking in there earlier. That's Dax has 3 people voting it a 1. Yet they did not write a review, despite that fact that in the rules for that section:

    6. Polls are public. If you vote in the poll, you must post your review in that thread. The polls are set up in a way that show who voted for what. If you voted, you must post your review in that thread. Otherwise your vote will be removed and you may be banned.

    So I would take what's in the review section with a grain of salt.
  8. Mountainman

    Mountainman Active Member

    At this time -- I wish not to mention any companies names

    but --- notice should be taken by the unexpecting buyer

    some MB businesses seem to be overwhelmed at this time
    in some cases shipping my be slow
    return calls and e-mails may be slow
    if your order gets messed up - may not be riding for a long time

    have taken notice of one serious complaint of said customer on this site
    it's amazing to me - the well known company seems to be shinning him on
    that is not the way that it is suppose to be done !!!!!

    being a former businessman
    I would expect as competition grows in the market place
    customer service will improve greatly...

    Ride That Thing - Mountainman

    RATRODER Guest

    Mountainman the Vendor Area is for VENDORS to make announcements about their products.
    You or any other non vendor has no right to start a thread in this area!
    Last edited by a moderator: Sep 8, 2008
  10. loquin

    loquin Active Member


    We set up the vendor ratings forum for just this sort of thing. If everyone starts posting reviews left and right, the site gets more fragmented. By keeping all the reviews and the review comments in one location, it's easy to find, and easy to send someone there to look at it.

    Contrary to popular belief, we don't notice everything immediately... :)

    If you see where a vendor has votes but no explanation has been given, OR if there are posts, but no vote was made, let a moderator or admin know!

    That way, we can fix the problem at the source, and not make the site more fragmented. In the ThatsDax vendor review, I've deleted the votes without explanations, and I've deleted the posts that were made without a vote.

    I've locked this thread, and will delete it in a few days. Please, everyone who has responded, go to the vendor rating thread for the vendor in question, and give them a rating THERE.
    Last edited: Sep 8, 2008