Hi Shane, I have never had any problems with the GGG2 engines but the last 4 of them that I have sold have reported the same type of problem with the clutch within the last few days. None of them have been returned to be repaired yet for me to know exactly what the problem is. At a guess I would say that the drive key in the back of the centrifugal clutch is broken. With the rope pull starter it sounds like the recoil spring has broken. The pull start is meant to be used in the seated position and should never be fully extended, it is ideal to limit the travel of the rope to about 3/4 of its length. I can send you a pull starter repair kit to fix the problem with the starter but that still leaves the problem with the clutch. Your engine should be repaired or replaced under warranty. All warranty repairs are shipped at the buyers expense in both directions. With the reported problems with the last few GGG2 engine kits I can not guarantee that you wont have any problems if I replace your engine with another GGG2 engine. The choice is yours, you can send back your engine now for me to repair, I can send you the pull start repair kit to get you going or I will give you the option of using the total purchase price of this engine kit towards a new type of friction clutch engine that is 3 x the quality of any other engine of its type available anywhere. If you want to upgrade your engine it will cost $125 using the warranty replacement of your engine as a deposit or they will be $450 for the first 2 weeks they are in stock and $495 after that. The new engines are due to arrive about the middle of May. Can you let me know what you decide please,