S
smapadatha
Guest
Warning - GEBE Rant
[Does anyone have an emoticon that is sucking on a deer rifle? I could also go for a Michael Douglas "Falling Down" gig too.]
Hello to all from GEBE hell. Before I begin my anti-GEBE rant, I'd like to say that this is a great forum and that I've learned a lot. I especially admired DougC's website on his GEBE trail of tears. I know how much work it must have taken to document all that experience. I only wish I had found this site (and Doug's) before I was so darned stupid as to have bought a kit from GEBE.
And now, for my GEBE hate speech.
I have come to the conclusion that it is the mission of the (derogatory reference deleted to pass moderator) at GEBE to prevent as many people as possible from putting engines on their bikes. They have cleverly disguised their intentions by posing as a bike engine company.
The only question of mine that they have answered was: How can I send you a check? They do not respond to emails or voicemails, and they do not answer their phone. Their website has 100 pages which have been randomized so that critical information, like:
BTW - here's are some requirements that your bike must have before you can install one of our kits.
or
BTW - we also sell replacement wheels so you won't have to spend $200 at your local bike shop and several months to build your own.
(Here's just my rim saga: order Sun Rhyno Lite XL rim. Out of stock from distributor 1 and 2. Back ordered from distributor 3. Distributor 3 ships 20" rim by mistake. No stock on 26" rim. Order from distributor 4. Two week delay. Distributor 4 loses order. Re-order from distributor 4. Two week delay. Distributor 4 loses order a second time. Re-order from distributor 4.
Receive rim 9 weeks after first order.)
I will not mention how long it took to find a decent bolt-on hub.
You may ask, why doesn't a dufus like me just order a fully built wheel that meets the GEBE spec from GEBE?
Because a dufus like me didn't realize that you must click on Order (not Products, like every other website in the world), scroll down 4 miles and click on "Engine Kit Accessories", because it did not occur to me that a wheel was an "Engine Kit Accessory".
Another question is: why didn't the (derogatory reference deleted to pass moderator) at GEBE TELL me that they sell pre-built wheels when I told them in an email that I was trying to get a replacement wheel, or mention this in their FAQ?
Here are some other questions about GEBE:
1. Why can't they just tell you, one one page
1.1 what your bike must have.
1.2 What they can supply you with.
1.3 Where you might be able to get the things you need that they don't have.
2. Why isn't the "Important Measurements" page easily available from the Home page? Those measurements are important, right? That's how they came up with the name of the page, isn't it?
3. Why can't they sell you a piece of bent wire that would help a lot in determining if the bike you are thinking about buying would be wide enough for their drive ring? The good news is that, now that I've spent $2,000.00 I can make this piece of wire myself, so I hate to complain.
4. Why can't they recommend bikes that they *know* their engine kits will fit on, since they obviously know this?
5. Screw the recommendations, why don't they just sell ****ing bikes with the ****ing engines already on them? I would gladly cut them a check for almost any ****ing amount they wanted and that way I would not have two expensive ****ing brand new bicycles neither of which is wide enough to take the ****ing GEBE drive ring and a ****ing brand new 35.5cc 4 stroke paperweight?
I apologize for my rant, but this has been a very slow, very frustrating, very expensive and completely failed project. And because of the Patriot act, I cannot even express my true feelings about the (derogatory reference deleted to pass moderator) at GEBE, and that is frustrating too.
[Does anyone have an emoticon that is sucking on a deer rifle? I could also go for a Michael Douglas "Falling Down" gig too.]
Hello to all from GEBE hell. Before I begin my anti-GEBE rant, I'd like to say that this is a great forum and that I've learned a lot. I especially admired DougC's website on his GEBE trail of tears. I know how much work it must have taken to document all that experience. I only wish I had found this site (and Doug's) before I was so darned stupid as to have bought a kit from GEBE.
And now, for my GEBE hate speech.
I have come to the conclusion that it is the mission of the (derogatory reference deleted to pass moderator) at GEBE to prevent as many people as possible from putting engines on their bikes. They have cleverly disguised their intentions by posing as a bike engine company.
The only question of mine that they have answered was: How can I send you a check? They do not respond to emails or voicemails, and they do not answer their phone. Their website has 100 pages which have been randomized so that critical information, like:
BTW - here's are some requirements that your bike must have before you can install one of our kits.
or
BTW - we also sell replacement wheels so you won't have to spend $200 at your local bike shop and several months to build your own.
(Here's just my rim saga: order Sun Rhyno Lite XL rim. Out of stock from distributor 1 and 2. Back ordered from distributor 3. Distributor 3 ships 20" rim by mistake. No stock on 26" rim. Order from distributor 4. Two week delay. Distributor 4 loses order. Re-order from distributor 4. Two week delay. Distributor 4 loses order a second time. Re-order from distributor 4.
Receive rim 9 weeks after first order.)
I will not mention how long it took to find a decent bolt-on hub.
You may ask, why doesn't a dufus like me just order a fully built wheel that meets the GEBE spec from GEBE?
Because a dufus like me didn't realize that you must click on Order (not Products, like every other website in the world), scroll down 4 miles and click on "Engine Kit Accessories", because it did not occur to me that a wheel was an "Engine Kit Accessory".
Another question is: why didn't the (derogatory reference deleted to pass moderator) at GEBE TELL me that they sell pre-built wheels when I told them in an email that I was trying to get a replacement wheel, or mention this in their FAQ?
Here are some other questions about GEBE:
1. Why can't they just tell you, one one page
1.1 what your bike must have.
1.2 What they can supply you with.
1.3 Where you might be able to get the things you need that they don't have.
2. Why isn't the "Important Measurements" page easily available from the Home page? Those measurements are important, right? That's how they came up with the name of the page, isn't it?
3. Why can't they sell you a piece of bent wire that would help a lot in determining if the bike you are thinking about buying would be wide enough for their drive ring? The good news is that, now that I've spent $2,000.00 I can make this piece of wire myself, so I hate to complain.
4. Why can't they recommend bikes that they *know* their engine kits will fit on, since they obviously know this?
5. Screw the recommendations, why don't they just sell ****ing bikes with the ****ing engines already on them? I would gladly cut them a check for almost any ****ing amount they wanted and that way I would not have two expensive ****ing brand new bicycles neither of which is wide enough to take the ****ing GEBE drive ring and a ****ing brand new 35.5cc 4 stroke paperweight?
I apologize for my rant, but this has been a very slow, very frustrating, very expensive and completely failed project. And because of the Patriot act, I cannot even express my true feelings about the (derogatory reference deleted to pass moderator) at GEBE, and that is frustrating too.