Look John... I wish we could all be perfect like you. The sun would rise and set with never a hint of foul weather. The birds would sing and rainbows and strawberry patches would abound as far as the eye could see all whilst you rode your flawless 1 piece crank showpiece off into the Australian sunset. But, guess what? "pobody's nerfect." The fact that we are responding to our customers will attest to our commitment to offer what the public wants. Does it take time? Yes, it does. Do we always get it right? No we don't because we don't live in John's perfect world. I would change it if I could, but I can't so we wait. Patiently or not, we still have to wait in order to resolve the problem.
You can sit on your high horse and pass what you think is judgment, but the true facts will remain the same. Let me set the record straight for you and the rest of the industry.
First of all, you are one person with one opinion, which you are entitled to, but you act as if you represent the entire bike industry. This narrow minded arrogance, coupled with your grotesque unfounded exaggerations and lavishly indulged drama is not only cynical and devious but completely inaccurate, not to mention annoying. It is untrue that 1 piece cranks are preferred 90% of the time. It's not to say that other consumers don't share at least part of your opinion, but it's not nearly as wide spread and dramatic of a pandemic as you would like to think. Believe it or not, we have positive feedback from many satisfied customers. There are many bikes that are being used that require the 3 piece application. The Schwinn Skyline is just one such example. But here is the thing that really ****es me off...you have the gumption to accuse us of changing from 1 piece to 3 piece in order to make more profit? You are going to have to explain that one to me since the 3 piece actually cost more than the 1 piece. How could you possibly contrive that this gives us a profit advantage? Perhaps you are under the delusion that we are making a lot of money selling the adapter kits? Let me set your mind at ease, because the $5 or $6 we make on the adapter kits isn't exactly fast tracking us to a Fortune 500 company. In fact, since we sourced the adapter kits in China at a much lower cost, we intended to include them in the bike kits as a standard option. This was our vision for a truly universal kit that would work for the 1 piece or the 3 piece crank bike owner not some devious plot to take advantage of them. Your ridiculous implications that it was done for profit couldn't be farther from the truth. You should get your facts straight before you try to pass judgment and seek support of your unfounded accusations.
You are also wrong about us influencing Grubee and the worldwide market. All distributors in all the countries call out their own specs for either a 3 piece or 1 piece. We simply spec'd ours as 3 piece. All other distributors are free to order whatever they like.
In regard to pedals...I agree that this is a problem. It's significance was overlooked when we decided to switch to 3 piece. However, a wide variety of pedals can be purchased from your local bike shop, on eBay, or from online bike stores starting at as little as $3.50 a pair.
All this being said, I will concede that the 3 piece cranks were not readily accepted as we had anticipated. Recognizing that this is a problem we responded the only way we could by ordering more product accordingly. At this time we have done everything we can do. Soon we will have 1 piece cranks in stock and we will be sure to consider the demand for these on future orders. To the rest of you who are currently waiting, we apologize for the inconvenience and appreciate your patience while we await the arrival of our 1 piece cranks and mounting kits.
P.S. I'm curious as to why your local Australian authorized distributor MBB Imports doesn't stock all the parts and kits that you need. I'm surprised you're not hounding them about ordering what suits you. Perhaps they are not stocking the 4 strokes? If not, isn't this an injustice that should be remedied? Maybe you should take them over and free the bicycle engine world from the tyranny and deceit of the 3 piece crank.