Duane at Dax is great....I have sold a few of his products to locals here and whenever they had a problem It was always taken care of....He is also pretty easy to get a hold of on the phone to answer questions....Great guy....I've bought probably 5 engines from him...More on the way!
Is www.thatsdax.com reliable for ordering parts? YES
I've bought two engines and different parts from him. I had an issue with my first engine. He was even going to refund me the whole kit $ but then it got figured out and I burned that sucker up. Now I'm on engine #2 and I'm a whole lot wiser than going full throttle at 32-33 mph all the time.
I ordered a larger chain, new roller and new gas cap from him. Everything was above expectations but the only thing is that he ships every Friday, so I ordered on Saturday and it took a week and a half for me to get my stuff.
Other than that, its a great place to get items. Duane often visits the board too.