Motorbikemadman
New Member
- Local time
- 10:24 PM
- Joined
- Dec 15, 2010
- Messages
- 7
My story began when I won an auction on eBAY for an 80cc kit from BGF. The kit that was sent to me had a 49cc motor in it. After I figured out it was the wrong motor I contacted BGF. Rick Shi emailed me back and asked me to send it back to him and he would send me the 80cc motor I was supposed to get, which I did. Unfortunately the engine I sent him back was stolen out of the package before it got there and replaced with an empty printer toner cartridge (I opted not to buy shipping insurance which would've protected me from something like this)!!!!! Rick told me this had never happened before. However I worked it out with Rick and sent him photos of the receipts showing the weight of the motor at 12.2 lbs. After talking to his manager they decided to send me the 80cc engine anyway. I have to pay the shipping for it but I think it is awesome they are doing that for me as a customer. I learned a valuable lesson about getting shipping insurance for items I ship. But it's pretty cool they are taking care of me.