I just reported them to BBB today. they asked me to return CDI and magneto for inspection, to see why 4 new sparkplugs were not firing, but had previously(maybe a bad CDI or magneto?)
I finally reached a person, not a voicemail, after a month of calls and emails, and he told me they had to send them to China to be tested, they have no capabilities for that here!
expect another 2-3 weeks he said, and call back in a week or so.
that was it, now I can't even take the thing to a local shop for testing, they have all the electronics, on a boat to China!
I ordered the phatmoto in may 2019 as soon as I got on it the jackshaft sprocket wasn't lined up from the factory.now I need a clutch and sprocket ive been calling them ever since and all 4 people I talked to were bullsh*t liars.i need a sprocket and he don have pars for he phamoto. pissed off and read to rumble!