Official Zoom Bicycles Reviews

Discussion in 'Dealer Reviews' started by Anton, Dec 10, 2009.


Please rate your experience w/ Zoom Cycles: (You MUST post a review if you vote)

  1. 5 - Excellent

  2. 4 - Above Average

  3. 3 - Average

    0 vote(s)
  4. 2 - Below Average

    0 vote(s)
  5. 1 - Poor

  1. Anton

    Anton Administrator Staff Member

  2. I bought my kit just after midnight on thanksgiving day and it had a tracking number before noon. I got it about 8 days later. They sent emails every step of the way updating progress of the order and then sent a survey after having the product for a couple of weeks. I paid $109 total delivered to my door for a 48cc kit. It has a more open muffler so a bit louder than the grubee but more power too. I'd buy from them again for sure.
  3. arkives1

    arkives1 Member

    I've purchased 3 kits from Zoom since Sept 09, no real problems with any of them, had a bad set of rag joints, it was promptly replaced free of cost. Andrew has been very prompt with information and helpful suggestions. I will continue to do business with them and to refer others to them. A big thumbs up from me.
  4. robin bird

    robin bird Member

    I purchased many parts for the H.T. engines and bang my order was out in 2 days from Vancouver B.C. they also made a special effort to be helpful--their prices are VERY competitive too
  5. Chris Crew

    Chris Crew Member


    fast, accurate, courteous, easy to get in touch with, prompt response to customer service questions
  6. mountain80

    mountain80 Member

    quick and easy to deal with, good prices and they DO return my emails when i have questions within a couple of days.
  7. shell shock

    shell shock Member

    Best Seller. Engines are spot on, and shipping was fast. Love the email response. makes me feel like im dealing with humans. i WILL buy my engines from them again.
  8. DeathProof

    DeathProof Member

    zoombicycles sucks

    i ordered a engine from these guys and in my email they said to track the shipping through fed ex but everytime i put the number in it was invalid so i phoned fed ex and they said it was a UPS shipping number. idiots gave me the wrong shipping company then they sent the kit to my billing address when i had a different address for the shipping so i missed the package. now trying to get a hold of someone there is near impossible they dont answer phones or emails. wont deal with these guys again nothing but a shipping headache and customer service doesnt exist there. 2 thumbs down

    DWAYNE New Member

    sorry zoom but I ordered 3 cylinders 3 pistons and 3 heads it took 20 days to get my order and i live 2 provences away in canada aprox 12 hours of driving who said FAST DELIVERY. first of all they forgot the rings to my pistons how am i supposed to fix the customers bikes with no piston rings and then 1 of the cylinders is so bent at the bottom it scuffed the piston and wont slide in easy total garbage bin tryin to call them only to get NO call back and NO response to my should see how the package came all those parts in a box no protection just rattling around in a empty box getting scuffed up and damaged very disapointed with zoom.Im gonna order my rings from somewhere else cause they got my money allready so now the customer can eat sh*t right no customer service the phone line is just a scam and by the time they do anything if anything the summer is gone.DONT ORDER NOTHING FROM ZOOM BICYCLE BC CANADA even if they get the order right all they sell is crappy garbage. very disapointed i figured id buy canada to get it fast but ive gottin suff from china faster and with better quality ILL NEVER EVER ORDER FROM ZOOM BICYCLE BC CANADA EVER AGAIN THIS IS NOT THE FIRST TIME THEY SCREEWED ME and all of these good revews are from employees brown nosin the bosses azz