I've had 3 (still have one, for engine break-in)...I hope he finds a better bike on Craigslist.
The suspension isn't "all that", foam grips do about the same thing reducing vibration. The ribbing on the grips is irritating after long runs, but gel grips are about $10, very advisable. One of the 3 we switched out for mustache handlebars, that made it better.
Note that the place for the bottle carrier is where the engine goes, and that front suspension knocks out use of standard basket legs.
I don't know what it is about my Avalon that bugs me so much, small chainring, small pedals, lousy customer service rep in New Jersey, (the one time I phoned in a question)....
But, is the pitch of the front wheel / fork more vertical, or is that my imagination??
If he can find a better model/type in the $150 or less range, I'd skip the whole Next line of bikes.
Just my opinion......