He has my money, but he can't return a phone call or answer a text or have any concern that I might like to know about my order. He has got my money, but I don't have virtually none extinct service. Really bugs the hell out of me. He can take your my money your worked extremely hard to get, but he can't return a text, phone call, or email. The email on his site doesn't even work. It comes back as undeliverable. I thinking about finding another machine shop to do the tophats and the sprockets. Finding a machine shop through someone I know who is very reliable. It seems like this guy really doesn't want to do these sprockets and adapters anyway, but it sure seems like he enjoys using the money until whenever he decides to get around to talking to you or making the product. WE NEED SOMEONE ELSE TO GO TO BESIDE KING SALES FOR OUR CUSTOM SPROCKETS AND ADAPTERS! THIS IS A FREE AND OPEN MARKET! Even if they have a patent on the design, changing the design, but having it have the same quality and having it do exactly the same thing only different could just do the trick.
The idea for the Tophat is great. The best out there in my opinion. The work is excellent, BUT there is NO SERVICE. I am serious. I's finding a machine shop that will make mine from the two I bought previously. Just reverse engineer it. Who will know. Or change the design, have it to the same thing and open another company that sells both customized sprockets and Tophat. The way this guy does business the field for another company to step in a fill a large need should be easy. I'm tired of dilly-dally and fiddle-faddling around when there is serious work to be done. Without literally hanging this gut because I am so upset, maybe he just needs to hire more people to take care of the customer service end. And perhaps if he did hire more people to take care of the customer service end the price of the products would increase at leaset by 25% or more.