A few comments.
"Mind that sickbikeparts sells a freewheel remover tool for use with the products they sell, don't buy it though because it isn't the right size......"
We actually sell multiple FW removal tools, because we sell multiple FW's and there is not exactly a single standard. Not sure how you ended up with the incorrect tool, but contacting us we could have helped you out.
As for the actual failure.......
".....botched attempt at oiling since he wanted to get grease inside, it was a year since it was installed and thought it needed it........"
We don't recommend grease, so again with the contacting us part. It's possible his attempt didn't get the snap ring seated, hard to say.
But for the people reading this: we do offer a warranty, we do sell spare parts after the warranty, we have lube instructions if needed and yes we do sell the correct tool. And lastly we provide strong and timely support as we have for almost 10 years - please contact us if you have an issue. Thanks!
"Mind that sickbikeparts sells a freewheel remover tool for use with the products they sell, don't buy it though because it isn't the right size......"
We actually sell multiple FW removal tools, because we sell multiple FW's and there is not exactly a single standard. Not sure how you ended up with the incorrect tool, but contacting us we could have helped you out.
As for the actual failure.......
".....botched attempt at oiling since he wanted to get grease inside, it was a year since it was installed and thought it needed it........"
We don't recommend grease, so again with the contacting us part. It's possible his attempt didn't get the snap ring seated, hard to say.
But for the people reading this: we do offer a warranty, we do sell spare parts after the warranty, we have lube instructions if needed and yes we do sell the correct tool. And lastly we provide strong and timely support as we have for almost 10 years - please contact us if you have an issue. Thanks!
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